Shipping Policy

We offer FREE nationwide shipping via different trustworthy logistic partners. Please note that we require 1 to 3 working days on an average to fulfill your order before dispatching it. Rest- assured we are doing everything in our power to get your order to you as soon as possible. Once your order is dispatched, depending on your region, estimated delivery time is between 3 to 5 business days. Please consider any holidays that might impact delivery times.

At Dpanda (Klipsolutions Pvt Ltd), we work with different brands from all over the country to get their products delivered to you. Due to the nature of the shipping business days, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

Tracking your order:

You will receive a confirmation email and/or a text message, containing a tracking ID and a link to follow the journey of your package. Please allow 1 to 3 working days for tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@dpanda.in. if you believe you have provided an incorrect shipping address.

Returns:

In case you are not satisfied with the product on shop.dpanda.in. We will book a return for you and get the product picked up in case the area is serviceable. In case the area is not serviceable, we will request you to ship the product to us on the official address provided, in the same condition. We will reimburse you the actual cost of the courier. Please refer to our Return Policy for further information on how to make a return.

Lost/ Stolen Packages:

shop.dpanda.in is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report to your respective shipping carrier at the information provided to you on your Tracking Link. If you have any further questions on how to do this please reach out to our customer support team at support@dpanda.in. or call us at 9560888146